Terms & Conditions
Terms & Conditions
Ordering
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.
When you place an order you will receive an order confirmation email from us. This is an acknowledgement and is not an acceptance of your order, and does not oblige us to supply you with the products you have ordered at the prices given.
Our team will process your order, and will inform if products are delayed or unavailable. A contract is not formed between us until payment is taken and we despatch your goods. Please note no payment will be taken until your order is picked and ready for dispatch.
If there is a problem with the order, you will be contacted by a member of our team. Sometimes it is not possible to fulfil orders, for example where the product is unavailable or we identify an error in the description or price of an ordered product.
Where we require a response from you and have not heard back within a reasonable time, we reserve the right to cancel the order.
We reserve the right to reject any offer of purchase by you at any time.
Product descriptions and pricing
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct.
All prices on the website are aimed to be correct at the time of publishing but we reserve the right to alter prices without prior consent or notice.
Payment
Payment for all orders is at point of dispatch
All prices are inclusive of VAT (where applicable) at the current rate.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.